Privacy Policy

As of June 29, 2018

Who we are

Our website address is: https://www.magepro.com.

Scope

We at MAGEPRO LLC, (often times referred in this document as The Company) are fully committed to the responsible use of your personal information and the protection of your privacy. This privacy policy describes how we handle your personal information and applies to all the products and services we offer on www.MagePro.com or www.MagePro.net or here after referred to as “the Site.”

We encourage you to read this policy carefully. If you have any questions or comments, you may contact us by sending us an e-mail at Privacy@MagePro.com or by writing us at:

MagePro, LLC
Attn: Privacy Issues
7571 Gold Coin Dr.
Avon, IN 46123
United States

We may update this policy from time to time. Any changes made to our policy will be reflected in an updated policy posted on our website and denoted by an effective date later than the date identified above.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://MagePro.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

In order to provide our full range of services and the best customer experience, we may collect the following types of information:

User Information. Some aspects of our website allow you and/or require you to submit personal information to us via internet browser-based forms or by sending us an e-mail. Such personal information may include, but is not limited to, your name, mailing address, e-mail address, telephone number, photo, bank and/or credit card account information, other payment service information and other demographic information. We may retain some or all of such information in order to process requests from you, respond to communication and/or to improve our service. When you register for an account you may also be asked to create a password for access to certain parts of our website. We may also communicate with you through certain newsletters and promotional e-mails based on your personal information. You may review and request changes to your personal information stored on our active systems by logging onto your account (if you registered on our website) or by contacting us at the email or mailing address above.

Logs

By accessing our website and services, our internet servers automatically record information your internet browser sends when you visit a website. These logs may contain information such as your internet protocol (IP) address, browser version, domain name, language, date and time, the referring website and information in your cookie files (see below for more information regarding cookie files). Through your use of certain aspects of our website, we also may collect transactional information based on your activity on our website. Such information may include logs of comments, content generation, account related activities on the website, and correspondence through the website with us and with other users of the website.

Cookies

When you browse our website, we may send your internet browser one or more small files commonly referred to as cookies. Cookie files allow us to uniquely identify your internet browser. We use cookie files to store information about you and to track your use of our website. One type of cookie file we may send your internet browser is a session cookie which will automatically expire and be disabled when you exit your internet browser. We may also send your internet browser persistent cookie files which remain on your system after the end of your session and which we may access if you return to our website at a later time. Your internet browser may allow you to disable or remove our cookie files; however, your ability to access and/or use of certain portions of our website may be affected by taking such action. Further, Facebook, as a third party vendor, uses cookies to serve ads on our site. Facebook’s use of the Pixel cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the Pixel cookie by visiting the Facebook ad and content network privacy policy.

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

We collect information about you during the checkout process on our store. Some data is only stored temporarily to complete the transaction. Records of what you have purchased, how much was paid and anything dealing with the warranty of the services is kept indefinitely (See below).

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and some screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Billing address: we’ll ask you to enter this so we can, for instance, verify your billing before you place an order or send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for seven to ten years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Activity Log

Data Used: To deliver this functionality and record activities around site management, the following information is captured: user email address, user role, user login, user display name, WordPress.com and local user IDs, the activity to be recorded, the WordPress.com-connected site ID of the site on which the activity takes place, the site’s Jetpack version, and the timestamp of the activity. Some activities may also include the actor’s IP address (login attempts, for example) and user agent.

Activity Tracked: Login attempts/actions, post and page update and publish actions, comment/pingback submission and management actions, plugin and theme management actions, widget updates, user management actions, and the modification of other various site settings and options. Retention duration of activity data depends on the site’s plan and activity type. See the complete list of currently-recorded activities (along with retention information).

Data Synced: Successful and failed login attempts, which will include the actor’s IP address and user agent.


Testimonials

We will share testimonials on our site either from reviews from other sites such as Amazon, Audible, GoodReads or personal emails or statements. Your image and name or user name from the referred site may be used. If at any time you do not wish your image or name to be shared simply email mailto:Privacy@MagePro.com and we will remove your testimonial from our site.


Contact Form

Data Used: If Akismet is enabled on the site, the contact form submission data — IP address, user agent, name, email address, website, and message — is submitted to the Akismet service (also owned by Automattic) for the sole purpose of spam checking. The actual submission data is stored in the database of the site on which it was submitted and is emailed directly to the owner of the form (i.e. the site author who published the page on which the contact form resides). This email will include the submitter’s IP address, timestamp, name, email address, website, and message.

Data Synced (?): Post and post meta data associated with a user’s contact form submission. If Akismet is enabled on the site, the IP address and user agent originally submitted with the comment are synced, as well, as they are stored in post meta.


Gravatar Hovercards

Data Used: This feature will send a hash of the user’s email address (if logged in to the site or WordPress.com — or if they submitted a comment on the site using their email address that is attached to an active Gravatar profile) to the Gravatar service (also owned by Automattic) in order to retrieve their profile image.


Mobile Theme

Data Used: A visitor’s preference on viewing the mobile version of a site.

Activity Tracked: A cookie (akm_mobile) is stored for 3.5 days to remember whether or not a visitor of the site wishes to view its mobile version. Learn more about this cookie.


Protect

Data Used: In order to check login activity and potentially block fraudulent attempts, the following information is used: attempting user’s IP address, attempting user’s email address/username (i.e. according to the value they were attempting to use during the login process), and all IP-related HTTP headers attached to the attempting user.

Activity Tracked: Failed login attempts (these include IP address and user agent). We also set a cookie (jpp_math_pass) for 1 day to remember if/when a user has successfully completed a math captcha to prove that they’re a real human. Learn more about this cookie.

Data Synced (?): Failed login attempts, which contain the user’s IP address, attempted username or email address, and user agent information.


Sharing

Data Used: When sharing content via email (this option is only available if Akismet is active on the site), the following information is used: sharing party’s name and email address (if the user is logged in, this information will be pulled directly from their account), IP address (for spam checking), user agent (for spam checking), and email body/content. This content will be sent to Akismet (also owned by Automattic) so that a spam check can be performed. Additionally, if reCAPTCHA (by Google) is enabled by the site owner, the sharing party’s IP address will be shared with that service. You can find Google’s privacy policy here.


Subscriptions

Data Used: To initiate and process subscriptions, the following information is used: subscriber’s email address and the ID of the post or comment (depending on the specific subscription being processed). In the event of a new subscription being initiated, we also collect some basic server data, including all of the subscribing user’s HTTP request headers, the IP address from which the subscribing user is viewing the page, and the URI which was given in order to access the page (REQUEST_URI and DOCUMENT_URI). This server data used for the exclusive purpose of monitoring and preventing abuse and spam.

Activity Tracked: Functionality cookies are set for a duration of 347 days to remember a visitor’s blog and post subscription choices if, in fact, they have an active subscription.


WordPress.com Stats

Data Used: IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, country code. Important: The site owner does not have access to any of this information via this feature. For example, a site owner can see that a specific post has 285 views, but he/she cannot see which specific users/accounts viewed that post. Stats logs — containing visitor IP addresses and WordPress.com usernames (if available) — are retained by Automattic for 28 days and are used for the sole purpose of powering this feature.

Activity Tracked: Post and page views, video plays (if videos are hosted by WordPress.com), outbound link clicks, referring URLs and search engine terms, and country. When this module is enabled, Jetpack also tracks performance on each page load that includes the Javascript file used for tracking stats. This is exclusively for aggregate performance tracking across Jetpack sites in order to make sure that our plugin and code is not causing performance issues. This includes the tracking of page load times and resource loading duration (image files, Javascript files, CSS files, etc.). The site owner has the ability to force this feature to honor DNT settings of visitors. By default, DNT is currently not honored.


 

Protection of Children

Our website is not designed or directed for use by children. It is designed to be used for business to business purposes. If we become aware a person under the age of 18 has provided us personal information, we will discontinue the use of such information and remove it from our systems. We do not knowingly collect personally identifiable or demographic information from children under the age of 18.

The Company nonetheless encourages parents to go online with their kids. Here are a few tips to help make a child’s online experience safer:

  1. Teach kids never to give personal information, unless supervised by a parent or responsible adult. Includes name, address, phone, school, etc.
  2. Know the sites your kids are visiting and which sites are appropriate.
  3. Look for Website privacy policies. Know how your child’s information is treated.
  4. Check out the FTC’s site for more tips on protecting children’s privacy online

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

What we share with others

Use and Sharing of Your Personal Information

We will use your personal information for (i) providing our services or information about our services to you, (ii) analysis in order to improve our services and operations, (iii) research and product/services development, (iv) protecting our rights and the rights of our users and (iv) the specific reasons outlined on our website when we collect your information. If we use your information for a purpose different from those outlined above, we will ask for your consent prior to such use. You may choose to opt-out of such use at such time.

We will not share your personal information with third parties unless we have your consent or unless we have a good faith belief we are required to share such information to (i) comply with applicable law, (ii) prevent fraud, (iii) protect the rights, property or personal safety of MagePro, LLC, its officers, directors or employees, our users and the public. We may share certain aggregated, non-personal information collected from you (such as your browser type) with third parties in order to improve our services, but such information will not be sufficient to individually identify you. We will not share your personal information to third parties for marketing purposes without your consent. If you give us your consent for such sharing, but later decide to revoke such consent, you may change your preferences by logging onto your account on our system or by contacting us at the email or mailing address above.

We share information with third party partners who help us provide our orders and store services to you; for example — analytics, marketing, payment gateways.

Payments

Depending upon your method of payment/s, some information may be shared with our bank, Huntington, Authorize.net, Clover, Stripe and including, but not limited to PayPal.

We can accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

European Residents

MagePro LLC is committed to compliance with the General Data Protection Regulation (GDPR), a new EU data privacy regulation that went into effect May 25, 2018. The regulation is designed to give EU citizens control over their data.

If you are a European Union resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, rectified, exported, updated, or deleted.

If you would like to exercise this right, please contact us through the contact information below.

MagePro, LLC
Attn: Privacy Issues
7571 Gold Coin Dr.
Avon, IN 46123
United States
privacy@MagePro.com

We Use Social Media Integrations

Some parts of our Service may include social media features, such as the Facebook “like” button, and widgets, such as the “share this” button. Such social media features are either hosted by a third party or hosted directly on our Service. When you use these tools, the party that provides the tool, the third party that operates the social media services.

Google Analytics Privacy Notice

Our website uses Google Analytics to collect information about the use of our website. Google Analytics may collect information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. We use the information we get from Google Analytics to analyze traffic, remarket our services to users, improve our marketing, advertising, and to improve our website. We have enabled Google Analytics advertising features such as remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting. Google Analytics collects only the IP address assigned to you on the date you visit our website, not your name or other identifying information. We do not combine the information collected using Google Analytics with PD. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of our website. For more information on how Google collects and processes your data, visit https://www.google.com/policies/privacy/partners/

You can prevent Google Analytics from using your information by opting out at this link:
https://tools.google.com/dlpage/gaoptout

Facebook Remarketing

Third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from our website and elsewhere on the internet, and use that information to provide measurement services and target ads. With Facebook remarketing you may see our ads on Facebook after you have visited our site. For this to happen, Facebook uses an Audience Pixel that is activated when a visitor lands on a webpage and a unique “cookie” is placed in their browser. Facebook lookalike audience targeting allows us to show ads on Facebook to people who are similar to those who have already visited or made a purchase from our website.

To opt out of Facebook’s collection and use of information for ad targeting visit: https://www.facebook.com/help/568137493302217

Security of Your Personal Data

We take reasonable measures to identify and prevent unauthorized access to our systems and disclosure of your personal information. We also restrict access to your personal information to only those persons who need to know the information in order to perform the services we offer. Your personal information may be stored on computer systems maintained by an agent or service provider of MagePro, LLC, each of which will be bound by agreement to protect the confidentiality of your personal information. Our computer systems are located in the United States of America, but the computer systems of our service providers may be located in another country. We therefore may transmit your personal information outside the United States of America. In the event of dissolution or bankruptcy, all Personally Identifiable Information will be destroyed. Personal information may be disclosed to judicial or other government agencies subject to warrants, subpoenas, or other governmental orders.

Changes to Our Privacy Notice

We reserve the right to change this privacy notice at any time. If our company decides to change this privacy notice, we will post those changes on our website so that our users and customers are always aware of what information we collect, use, and disclose. If at any time we decide to disclose or use your personal data in a method different from that specified at the time it was collected, we will provide advance notice by email (sent to the email address on file in your account). Otherwise we will use and disclose our users’ and customers’ PD in agreement with the privacy notice in effect when the information was collected. In all cases, your continued use of our website, services after any change to this privacy notice will constitute your acceptance of such change.

This Privacy Policy Does Not Apply to Third Parties

This privacy policy applies only to information that we collect from you. Certain portions of our website may direct your internet browser to a third party website or a portion of our website controlled by a third party (typically through the use of a frame or pop-up window separate from other content on our website). Disclosure of personal information to such third party shall be subject to the terms of such third party’s privacy policy. We are not responsible for the privacy policy or content of websites that we do not own, even if such a site is linked on our website.

Malware/Spyware/Viruses: Neither the Company nor the Site Host knowingly permits the use of malware, spyware, viruses, and/or other similar types of software. The placement of said items will mark the person planting such items as a blocked set of IP address for a range, not just the single IP.  The site is constantly monitored by McAfee and GoDaddy.  Please check the tabs at the bottom of our page for further information about its security.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the extra precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by emailing us at privacy@MagePro.com or by making the changes within their personal or company profiles.